Privacy Policy

Last updated: 4/3/2026

Your privacy is critical to us. This policy explains how Sino Checkup collects, uses, and protects your personal and health information.

1. Information Collection

We collect information necessary to facilitate your health checkups, including:

  • Identity Data: Name, date of birth, gender, and ID number (for hospital registration).
  • Contact Data: Email address and phone number.
  • Health Data: Medical history provided for package selection and reports generated by hospitals.

2. Data Usage

We use your data to:

  • Process bookings with partner hospitals.
  • Provide bilingual translation of medical reports.
  • Train our AI Assistant (using anonymized data only) to improve recommendations.

3. Data Sharing

We share your identity and booking details with the specific hospital you choose. We do not sell your personal data to third parties.

4. Data Security

We employ industry-standard encryption for data in transit and at rest. Access to health reports is strictly authenticated and logged.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can manage family profiles directly in your account settings.